Maintenance

High levels of technical maintenance

High levels of technical maintenance and support are central to our commitment to ensure the smooth running of our customers’ material handling operations.

Our maintenance, service and repair solutions are structured according to your needs and include the following:

• All-brand service capability
• Choice of maintenance plans
• Full support on equipment not on maintenance plan
• On-site technicians
• Specialist big truck technicians
• Battery maintenance
• Design, implementation and operation of on-site battery bays
• Fleet Management
• Annually scheduled load testing

Technicians are supported by the latest field-based service technology and vans are fully equipped with the stock necessary for the number of units for which they are accountable.

Our team of technicians is coordinated by a centralised Customer Support Centre, which monitors and coordinates the whereabouts, performance and servicing of thousands of machines countrywide. This helps us to deliver on our promise of delivering a fast, efficient response to breakdowns, ensuring world-class service and support.